Staff UX designer at Lime, shaping the tools that keep shared mobility humming.
Remote from Amsterdam, I team up with engineers and operators to translate messy, real-world constraints into interfaces that feel effortless. I love distilling complicated systems into software moments that give people clarity, autonomy, and room to breathe—work that’s become essential far beyond mega-scale operations.
Smaller teams can now wield the same level of operational leverage through thoughtful design, and I’m deeply interested in how LLM-powered workflows make that accessible. Say hello if you’d like to swap notes.
Recent work highlights:
Led the redesign of Amazon’s Cortex delivery operations dashboard after a failed launch, rebuilding trust with Delivery Service Partners through research-backed improvements and incremental rollouts.
View password-protected case study →Redesigned the one-time-password workflow for secure deliveries so drivers could confidently complete handoffs, cutting missed deliveries and saving $1.6M in refund costs within the first year.
View password-protected case study →Redesigned T-Mobile’s public coverage map and marketing surfaces to rebuild trust in network claims, improving discoverability and transparency for prospective customers.
View password-protected case study →